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Help Desk programs?

Subject: Help Desk programs?
From: dsr at tao.merseine.nu (dsr at tao.merseine.nu)
Date: Wed, 6 Dec 2006 18:56:18 -0500
In-reply-to: <Pine.GSO.4.62L.0612061642350.25217@all-night-tool.mit.edu>
References: <Pine.GSO.4.62L.0612061642350.25217@all-night-tool.mit.edu>

RT does everything you ask. I've used it at three corporations
now. Open Source, the primary author lives in the area, and
an active user community.

-dsr-

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Follow-Ups:
- Help Desk programs?
  - From: pbaumgardner at gmail.com (Paul Baumgardner)

References:
- Help Desk programs?
  - From: scott at MIT.EDU (Scott Ehrlich)

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