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On Mon, 8 Oct 2007 10:28:04 -0700 "Kristian Erik Hermansen" <[hidden email]> wrote: > On 10/8/07, Jerry Feldman <[hidden email]> wrote: > > According to Canonical, "I can assure you that we offer global support > > and you would be covered for 9-5 support in your time zone. Our support > > team is based in Montreal and can be contacted either by telephone, > > email or via our web based portal. I have attached our Service Level > > Agreement which outlines the time zones covered and levels of support > > for your information". > > I just received the confirmation email. In it, they also assumed me > 9-6 support in my time zone. They listed an international number, > however, that should be dialed for such support. I did not see an 800 > number in the email and if anyone knows it, I would be happy to make > use of it :-)
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