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Matt Shields wrote, On 11/02/2008 10:02 AM: > Years ago I worked for Verizon's VIP department and we were responsible for > creating the desktop images that got installed on 10's of thousands of > computers. Each department would ask for a custom image with the > applications they wanted. So to make things easy we took all the > applications like M$Office, Notes, etc and used a packaging software to make > them a one click install. We also took all OS and app updates and packaged > them for remote installation. > > Well upper management thought it would be a good idea to start outsourcing > this process to a company in India. They figured we could get a 3 to 1 > ratio on "talent". Something that would take us 1 hour to package > litterally took them over 8 weeks. We went as far as to teach them how to > use InstallShield and how to script and they still couldn't do it as fast as > us. So management finally realized it was costing them more to outsource > keeping us and them paid, so they got rid of the outsourcing. Similar story at Polaroid. Easily 70% of the India team's code had to be rewritten in-house from scratch. Big cost savings, let me tell you!
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