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Help Desk Software

Subject: Help Desk Software
From: dsr-mzpnVDyJpH4k7aNtvndDlA at public.gmane.org (Dan Ritter)
Date: Fri, 25 Feb 2011 21:15:16 -0500
In-reply-to: <31EAB68E-6AAC-4DF5-8E74-72BFAFA0CF34-Re5JQEeQqe8AvxtiuMwx3w@public.gmane.org>
References: <AANLkTik6+c2rnY2En=Zv5GKc=79vAK3FGVCEgSKYnBFN@mail.gmail.com> <31EAB68E-6AAC-4DF5-8E74-72BFAFA0CF34@gmail.com>

On Fri, Feb 25, 2011 at 07:52:39PM -0500, Richard Pieri wrote:
> On Feb 25, 2011, at 7:14 PM, Chris O'Connell wrote:
> > 
> > Can anyone recommend some open source help desk software?
> 
> All ticketing software sucks.  RT sucks less.

This, with the major caution: the success of help desk software
depends on people actually using it. Motivation is key.

-dsr-


-- 
http://tao.merseine.nu/~dsr/eula.html is hereby incorporated by reference.
You can't defend freedom by getting rid of it.

References:
- Help Desk Software
  - From: omegahalo-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org (Chris O'Connell)
- Help Desk Software
  - From: richard.pieri-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org (Richard Pieri)

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