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[Discuss] Failing WD Disks

Subject: [Discuss] Failing WD Disks
From: kentborg at borg.org (Kent Borg)
Date: Thu, 18 May 2023 18:57:55 -0700
In-reply-to: <1684460543522.73709108.297917160@null.net>
References: <ab541108-f473-9cbb-616f-0a9b27d0e6fc@borg.org> <1684460543522.73709108.297917160@null.net>


On May 18, 2023 6:45:34 PM PDT, Edward <epp at null.net> wrote:
>Argue that they are broken? Whatever happened to "The customer is always right."? Or did that go out the window years ago...

I'm not sure. The dang ticket interface was confusing, it's possible I could have said I want an RMA and moved on, but they also were presenting with diagnostic help (Mac and MS Windows). I don't know how much they might have insisted "helping" me. Still don't know?waiting for their reply.

-kb

Follow-Ups:
- [Discuss] Failing WD Disks
  - From: malassimilation at gmail.com (E. William Horne)

References:
- [Discuss] Failing WD Disks
  - From: kentborg at borg.org (Kent Borg)
- [Discuss] Failing WD Disks
  - From: epp at null.net (Edward)

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