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On Sun, Aug 26, 2012 at 12:59:32AM +0000, Edward Ned Harvey (blu) wrote: > #2 If your account is on hold (you're being prompted for > verification driver's license, passport, bank statements, etc) call > the Google Wallet support number, or use Click 2 Call, to have them > call you. [...] > Two days later (maybe three) I got a response from the second level > person, saying my account has been verified, taken off hold, and I'm > now permitted to make purchases through google wallet again. I'm honestly not sure what to make of this... On the one hand, you got Google to back down from their excessively draconian security policies, so yay! But on the other hand, someone at Google security seems to be convinced that these measures are useful and important, yet they allowed you to bypass them basically by complaining about them. Are they important, or aren't they? Or, the third option is that no one at Google security really thinks these measures are useful or important, but it's a nice excuse to get anyone who isn't mindful of privacy issues to give them their private documents, to be archived and used at some later date for evil purposes unknown. Whichever option you choose, I think it makes Google look bad. Option one is probably marginally better than the other two, since they seem to genuinely want to help you protect your account (at least if you take their security measures at face value), but the policies are really excessive and overreaching. This is a problem inherent with doing business on-line though: there's no store where you can walk in and simply SHOW them your credentials. Or, if there is, it's in Backfoot, Idaho (a real place) or some other very far away place. -- Derek D. Martin http://www.pizzashack.org/ GPG Key ID: 0xDFBEAD02 -=-=-=-=- This message is posted from an invalid address. Replying to it will result in undeliverable mail due to spam prevention. Sorry for the inconvenience.
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