Boston Linux & UNIX was originally founded in 1994 as part of The Boston Computer Society. We meet on the third Wednesday of each month at the Massachusetts Institute of Technology, in Building E51.

Doc Searls on Vendor Relationship Management

Date and Time

Wednesday, March 18, 2009 from 6:30 pm to 9:00 pm

Location

MIT Building E-51, Room 395

Presenters

Doc Searls , Senior Editor , Linux Journal - doc searls com

Summary

Doc discusses Vendor Relationship Management (VRM), the antithesis of Customer Relationship Management (CRM).

Abstract

Where vendors use CRM to manage relations with customers on the vendor's terms, VRM is intended for use by customers to manage relations with vendors on the customer's terms.

Bio

Doc Searls is Senior Editor of Linux Journal, co-author of The Cluetrain Manifesto, an alumnus fellow with the Berkman Center for Internet and Society at Harvard University, a fellow with the Center for Information Technology and Society (CITS) at the University of California, Santa Barbara, one of the world's most quoted bloggers, and a photographer committed to enlarging the sum of images in the public domain. Doc began writing for Linux Journal in 1996, and has been Senior Editor for most of the time since. He has contributed to a number of books on open source, including Open Sources 2.0 from O'Reilly. In The World is Flat, Thomas L. Friedman calls Doc "one of the most respected technology writers in America." In 2005, Doc won the Google O'Reilly Open Source Award for Best Communicator. Doc's byline has also appeared in OMNI, Wired, PC Magazine, The Standard, The Sun, Upside, Release 1.0, The Globe & Mail and many other publications. More at http://www.searls.com/dochome.html#Bio

Meeting Notes

Attachments

  1. Audio of Doc's talk

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