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Bill Horne wrote: > I have switched to Speakeasy and ADSL, after all the trouble I had with > Comcast blocking my mail and web ports. > > My first impressions: > Minus: > > * Long wait for customer service on my first call - about 25 minutes, > although it is probably better at other times, since I called around > 1 PM today Not fun, but not actually horrible for an ISB. Their online support is MUCH better, it's true. . > * Long wait for install - it took Covad/Verizon two tries to get the > line working, so I had to wait over a month for service after I > placed the order. That's Covad/Verizon, not Speakeasy. Remember, in this three/four-way relationship, Speakeasy is depending on their competitors to complete the process for them. > Neutral: > > * Price comparable with Comcast, assuming you don't already have cable > TV and will pay for the minimum "antenna" service that Comcast requires > for data users. If you're paying for Cable TV already, you may or may > not choose to include your cable TV fee as part of the cost of data > service: I had to pay ~12/month for the bottom tier of TV service in > order to get a cable modem. Can Comcast deliver a static IP? Not comparable services.
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