Ubuntu commercial support is the same as Vista Ultimate?!?!

[doctormo at gmail.com (Martin Owens)]

Yes but I like to search the web for answers. too many times my
foolish brain doesn't know what it's searching for and I have to do 10
searches just to find the text that I need to search for and sometimes
that doesn't work.

it's all right for you literal types that can remember the names of
everything but sometimes after a hard slog of fruitless searching a
quick question on IRC or a forum and you still get blasted for being
lazy. perhaps what I am asking is 'what is that thing called so I can
do a search'

There is an above post asking what the point of free support for users
is; 1) Warm and fuzzy feeling, 2) Good friendships, 3) Problem solving
for users, 4) discovering how things can be done better.

If programmers in general would stop saying 'learn everything there is
to know and then you can use it' and ask instead 'what is the obvious
conclusion a non technical person would come to' we might have more
user friendly software.

Regards, Martin

On 07/02/07, Matthew Gillen <me at mattgillen.net> wrote:
> James Kramer wrote:
> > I actually like to answer simple questions posted to BLU.  It makes me
> > feel useful.
>
> Me too.  I think you misunderstood my tone.  I like helping people who have
> looked for answers on their own and weren't satisfied.  I think the "support"
> provided by this list is of a totally different nature than the "support"
> people typically pay for.
>
> Matt
>
> --
> This message has been scanned for viruses and
> dangerous content by MailScanner, and is
> believed to be clean.
>
> _______________________________________________
> Discuss mailing list
> Discuss at blu.org
> http://lists.blu.org/mailman/listinfo/discuss
>

-- 
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.